Product Guarantee

Lifetime Guarantee

1.1 This product guarantee is given by Geberit Sales Ltd (a company registered in England andWales with company number 06142557 with its registered address at Geberit House, EdgehillDrive, Warwick, England, CV34 6NH) and applies to Geberit products purchased within the UnitedKingdom (guarantee area).

1.2 Consumers have statutory rights under the laws of England and Wales in relation to the sale andpurchase of goods, and these statutory rights shall not be adversely affected by this guarantee.

1.3 Geberit guarantees that on purchase by the customer of a Geberit product, and for a period of12 months from the date of purchase (or such other period as set out in paragraph 2 – 4 below)(guarantee period), the products shall:

1.3.1 conform in all material respects with their description;

1.3.2 be free from material defects in design, material and workmanship;

1.3.3 be of satisfactory quality (within the meaning of the Consumer Rights Act 2015); and

1.3.4 be fit for any purpose held out by Geberit.

1.4 Subject to paragraph 1.5, if:

1.4.1 the customer gives notice in writing to Geberit (either by email to orby letter to its registered address) during the guarantee period and within a reasonable time ofdiscovery that some or all of the products do not comply with the guarantee set out in paragraph 1.3

1.4.2 Geberit is given a reasonable opportunity of examining such products; and

1.4.3 the customer (if asked to do so by Geberit) returns such products to Geberit’s place of business atthe customer’s cost, Geberit shall, at its option, repair or replace the defective products, or refundthe price of the defective products in full.

1.5 Geberit shall not be liable for any products’ failure to comply with the guarantee set out inparagraph 1.3 in any of the following events:

1.5.1 the customer makes any further use of such products after giving notice in accordance with paragraph 1.4;

1.5.2 the defect arises because the customer failed to follow Geberit’s oral or written instructions asto the storage, commissioning, installation, use and maintenance of the products or (if there arenone) good trade practice regarding the same;

1.5.3 the defect arises as a result of Geberit following any drawing, design or specification supplied bythe customer;

1.5.4 the customer alters or repairs such products without the written consent of Geberit;

1.5.5 the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storageor working conditions;1.5.6 with applicable statutory or regulatory requirements.

1.6 The events in paragraph 1.5 above shall apply to any repaired or replacement products suppliedby Geberit.

1.7 Except as provided in this paragraph 1, Geberit shall have no liability to the customer in respect ofthe products’ failure to comply with the guarantee set out in paragraph 1.3.

Bathroom Systems Our Guarantee


Gurantee Period

10 years
Shower enclosures
10 years (2 years on glass coating)
Steel bathtubs
10 years
Acrylic bathtubs
10 years
Shower trays
10 years
5 years
2 years
Seats and covers
2 years
2 years
Stainless steel
2 years
2 years
Electrical components
2 years
2 years