General Tips
Regular Cleaning
Regular cleaning of all bathroom products will prevent a build-up of soluble salts. However limescale deposits will sometimes require removal. If a proprietary limescale remover is chosen, always read and follow the instructions on the bottle. Lime deposit may also be removed using a mild solution of lemon juice (citric acid).
Lifts or hoist devices can damage
Our porcelain enamel and acrylic baths are not designed for use with lifts or hoists which are fixed or placed inside the bath. Such devices can damage the surface or the structure of the bath.
Contaminated water
Sometimes, particularly in new properties, small spots of 'rust' may appear to grow in the bowl of the bath. These spots will have formed from deposits of iron from the new water-supply pipework. The spots can be removed using a mild cleaner and should not re-appear unless the water supply remains contaminated.
Blocked drains
Disposable nappies should not be flushed down the WC. Blockages can occur in both in the WC pan and in the drains.
Acrylic baths
The acrylic surface of this type of product should be cleaned regularly with warm soapy water. Preferably, the product should be cleaned immediately after use, rinsed with cold water and, if desired, dried with a soft cloth. The acrylic surface is softer than porcelain enamel or ceramic products and abrasive cleaners will scratch the surface. Do not use scouring powders or abrasive cleaners and we strongly recommend you follow the instructions on the bottle of your chosen cleaner. Avoid contact with other household chemicals such as hair dyes, carpet dyes, paint strippers, strong disinfectants, alcohol, after shave, perfumes and nail varnishes and their removers or bleaches. Some soaps and shampoos can discolour acrylic if allowed to pool, undiluted, on its surface.
Burning cigarettes will melt the acrylic surface
Ceramics
Ceramic products should be cleaned regularly with warm soapy water. They may then be rinsed with clean water and, if desired, dried and polished with a soft cloth. Regular cleaning will prevent a build up of soluble salts. Some proprietary cleaners can damage the glazed surface and we strongly recommend that the instructions on the bottle of your chosen cleaner are followed. We advise against the practice of leaving strong cleaners or bleach in ceramic products overnight since the glazed surface may be damaged.
Chrome plated products
The chrome plate used on our range of taps and fittings is very hard and durable. It can be cleaned regularly with warm soapy water followed by rinsing and, if desired, drying with a soft cloth, A proprietary chrome cleaner can also be used, but bear in mind that this material is abrasive. Always read the instructions on the packaging. Chrome is vulnerable to acid attack and some strong household chemicals including disinfectants, denture cleaners, hair dyes, wine-making chemicals and photographic chemicals. These materials may have a varying effect on the surface from black spots or streaks (which cannot be removed) to pitting of the surface. Contact with these materials should be avoided.
Plastic toilet seats
The plastic surface of this type of product should be cleaned regularly with warm soay water. Abrasive cleaning agents or scouring powders may damage the plastic surface. We strongly recommend that you follow the instructions on the bottle of your chosen cleaner.
Porcelain enameled baths
Porcelain enameled products should be cleaned regularly with warm soapy water. They can then be rinsed with clean water and, if desired, dried and polished with a soft cloth. Regular cleaning will prevent a build up of soluble salts. Some proprietary cleaners can have an adverse effect on the enameled surface and we strongly recommend that the instructions on the bottle of your chosen cleaner are followed.
Bleach will destroy the gloss surface of enamel and it is essential that it is not used. Strong disinfectants should be used with extreme care and in any case in the diluted form.
Shower enclosures & trays
Twyford shower enclosures and trays are designed to provide you with a luxurious showering experience. You can help to maintain their good looks and performance by getting into a routine of regular cleaning - it only takes a few moments after each shower to ensure that your enjoyment of our products lasts a lifetime.
Shower Enclosures
Shower enclosures should be cleaned after every use. To prevent limescale from building up, use a squeegee, a soft cloth or chamois leather - but no cleaning agent - to wipe off any water droplets left after showering. Residue left by bodycare products (liquid soap, shampoo, shower gel) can also cause substances to accumulate. Use water to rinse away residues after use. All sliding door track fittings should also be cleaned this way - to ensure that they continue to run smoothly.
Glass Products
Don’t allow limescale to build up - especially in hard water areas.If you do get a stubborn limescale build up, a mixture of 50:50. vinegar and water will help you to clean it away - but make sure all vinegar is rinsed off completely.Never use strong detergents or cleaning agents. Cleaning materials should wherever possible be rated between PH4 and PH8.In no circumstances should you use any abrasive substances.Take good care of your shower enclosure...and you’ll enjoy the benefits for a lifetime.
Shower Trays
Maintaining the clean and attractive looks of your shower tray is easy. Clean with warm soapy water or mild detergent after each use, and wipe dry with a clean cloth. Gritty or abrasive cleaners should never be used, as they may mark the surface. Should limescale or fine scratches become a problem, apply T-cut with a damp cloth and then polish it off. The waste trap is designed for easy access and should be removed and cleaned regularly - every week if the shower is in daily use - ensuring that any debris is removed.
Stainless Steel products
Stainless steel products should be cleaned regularly to maintain the original surface appearance, to prevent corrosion and to maintain hygeinic conditions. Regular cleaning with warm soapy water or with mild detergent is usually sufficient, followed by rinsing and, if desired, drying with a soft cloth. The use of strong acids and disinfectants should be avoided. If proprietary cleaners are used, always read and follow the instructions on the bottle.
If the steel has become extremely dirty - perhaps following a period of neglect - proprietary stainless steel cleaners may have to be used. Do not use steel wool or steel wool soap pads since these may leave rust spots.
Wooden products
Bath panels, vanity units and seats are manufactured either in solid wood or veneered MDF (medium density fireboard). In either case the surface is varnished. The surface should be dried immediately after use with a soft cloth. Water should not be allowed to pool on the wooden surface for a long period. For cleaning use a soft damp cloth. Do not use scouring powder, scourers or abrasive cleaners. The polished surface of the wood can be preserved using a proprietary wax polish. Always read the instructions on the packaging of your chosen.